Returns & Exchanges
We want you to be 100% satisfied with your skincare results, which is why we offer a 30-day money-back guarantee on all products purchased directly from our site. If a product doesn't suit your skin, simply return the item for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is authorized, we will email you a prepaid shipping label and a return packing slip to include in your box.
- 3.Pack and Ship
Securely package your items in the original box if possible, attach the prepaid label, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.